![]() ![]() Physicians now pay an annual licensing fee that starts at $299, rather than the previous price of $3,000 a year, and pay a charge for new patients booking through Zocdoc that ranges from $35 to $110 based on their specialty. Doctors were able to stick with the old model until their contract expired or July 1, whichever came sooner. Doctors could opt in to it beginning April 1. ![]() ![]() ENT & Allergy declined to comment.Ī Zocdoc spokeswoman told Crain's that more than half of providers in New York are paying the same or less annually for the service under the new policy. An NYU Langone spokeswoman said the health system's contract with Zocdoc had ended, and it decided not to renew because it has its own online scheduling system. Major groups with hundreds of physicians, including NYU Langone and Tarrytown-based ENT & Allergy Associates, have stopped using the service. Some doctors have voiced frustration but have stuck with the platform. How the physician community reacts could be pivotal for one of New York's most promising health-technology companies, which, since its 2007 founding, has raised $223 million from investors including Amazon CEO Jeff Bezos. Zocdoc had pitched the change as a way to attract suburban, rural and other practices that don't have enough patients to justify paying Zocdoc a flat monthly fee. The change means doctors who attract lots of new patients through the site will end up paying more. On July 1 the company officially started charging for a new patient's initial booking instead of a monthly fee. Local doctors and medical groups are sick over recent changes Zocdoc made to its pricing policy.
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